Ontario Private Property Towing: Questions And Records

Private property towing in Ontario involves both the circumstances of the tow and the rules that apply at the property. A request from a vehicle owner is different from removal of an unauthorized parked vehicle. Do not assume that a sign, a property manager's request or a general internet article settles every requirement.

For a private property towing concern, call the municipal police non-emergency line serving the property’s location. Explain whether you are locating a towed vehicle or reporting an unauthorized vehicle. Your local municipal or regional police service can advise on the next step or direct you to the responsible municipal service. Confirm the applicable process before arranging removal.

Call The Municipal Police Non-Emergency Line First

Before arranging removal of an unauthorized vehicle, call the municipal police non-emergency line for the property's location. Give the exact address and follow the instructions for that municipality. Confirm who can authorize removal, what documentation is needed and whether attendance is required.

In Toronto, call 416 808 2222. Toronto Police lists this number for parking complaints by phone. Outside Toronto, use the police service responsible for that location. Calling does not by itself authorize a tow.

For the next steps, see what to do about private property towing in Toronto.

A Toronto Example

Toronto Municipal Code Chapter 915 sets conditions for private property removal without the vehicle owner's consent, including specified notices, a tow card, applicable waiting periods and signage requirements. There are exceptions within the chapter. Review the full Toronto bylaw with the responsible enforcement office rather than applying a single rule to every Ontario municipality.

Records For Property Managers

• The exact address, parking space and property contact.
• The requester's authority to act for the property.
• Relevant permits, signs and photographs of the situation.
• The enforcement instructions and removal documentation.
• The vehicle destination and contact for collection information.

If Your Vehicle Has Been Removed

Call the municipal police non-emergency line and ask the property manager where the vehicle was taken and who authorized removal. Request the documents and an itemized invoice. Save photographs, permits and receipts if you disagree with what happened. Ask the relevant authority about the review process for your situation.

Discuss A Property Towing Request

Read about private property towing and contact Norman Towing with the address and circumstances. This overview does not determine whether a particular removal is lawful.

Need Help In Toronto Or The GTA?

Call Norman Towing at 647 244 1129. Share your pickup location, vehicle details and the help you need. We will discuss availability, suitable equipment and pricing. You can also request service online.